The name “10/10 food eat”, and many of the associated names, trademarks, service marks, logos, and design elements displayed on the website or app are owned by 10/10 and it's Sole Owner: Saeed Sarhan.
10/10 food eat is a food preparation and delivery app/website, the idea behind the app/website is to simplify and hasten the process of food preparation and delivery to customers regardless of their location.
The first step the customer needs to take is to download the 10/10 food eat app or visit 10/10 food eat website and create an account.
The app/website will require certain information including but not limited to: Name, Phone number, Address, Debit/Credit card information.
Upon the completion of the task of creating an account with the 10/10 food eat app/website, the 10/10 food eat menu will become immediately available for viewing and placing orders by the customers.
Customers can choose whatever they please from the menu available at the 10/10 food eat app/website.
The customer can cancel their order or proceed to the check out page where they will enter the location to which they wish their order to be delivered to.
The final step in the order placing process will be accepting the charges and if the customer pleases, they can type any kind of directions for the delivery driver.
Any charges the customer endures will be for food, delivery, and tax only.
Any tipping will be completely up to the customer and is NOT expected.
Upon the completion of the order, the customer will be able to see the live map on the 10/10 food eat app, the customer will be able to track the movement of the 10/10 food eat vehicle that is preparing/carrying the order.
The customer will receive live updates on the location of his order, and the expected time of arrival to the location entered by the customer upon placing the order.
The 10/10 food eat vehicle has a team of two, a driver and a food preparer.
When the device in the 10/10 food eat vehicle receives an order, the team in the vehicle has the option to accept or reject the order, based on their location, and inventory.
If the team chooses to accept the order, the order goes to both the driver and the food preparer's separate devices, so everyone works on completing their own separate task.
The driver will drive towards the location specified by the customer while the food preparer will begin preparing the order.
The 10/10 food eat vehicle has all the necessary equipment needed for making, and containing the food while keeping the workers safe, and the food clean, healthy, and fresh.
Upon the arrival of the 10/10 food eat team at the destination of delivery specified by the customer, the customer will receive a notification of their arrival.
If any customer has any complaints or concerns they may contact the 10/10 food eat customer service at any time.
Customer service will be available 24/7 on all days of the calendar.
We have a dedicated team who are happy to assist with any issues or concerns.
10/10 food eat has menus for special events. Customers can request a special menu for their special event. If requested by the customer, 10/10 food eat can perform the job of catering to said special events.